Meet the IT Services of Augusta Team

The IT Services of Augusta team works as an extension of your business, helping keep computers, networks, email, cloud tools, and security systems running reliably day to day. Led by President Brian Smallwood, the team brings practical managed IT experience across Microsoft 365, Azure environments, cybersecurity, network management, identity solutions, cloud technologies, and responsive support for small and mid-sized organizations.

Our technicians focus on preventing problems before they interrupt your work, responding quickly when issues arise, and explaining what is happening in clear language rather than unnecessary jargon. Team members including Nigel Hankins, Keith Roberson, and our support technicians help deliver the steady, proactive service businesses need when technology is central to daily operations.

Whether your organization needs a fully managed IT partner or additional support for an internal team, our goal is to make technology simpler, safer, and easier to manage. We support businesses across the Greater Augusta Area, the CSRA, and nearby regional markets with a straightforward approach built around reliability, communication, and long-term partnership.